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Your op360 account is where deposits arrive, withdrawals are requested and your full transaction history stays visible. Rocket, Upay and Bank Transfer are the configured rails for Bangladesh — open your account to see the exact steps and fields shown for your region.
Depositing into op360 starts from the cashier section of your signed-in account. Select the payment route that matches your wallet or bank — Rocket, Upay and Bank Transfer are all listed there. Enter the amount that sits within the range shown on screen, confirm the transfer from your wallet or bank app, and the balance update appears in your account once the transaction clears. Every step is laid out in the cashier interface itself; follow the fields and instructions exactly as displayed.
Log into your op360 account and navigate to the deposit section in the cashier. The available payment methods for your region are listed there.
Select Rocket, Upay or Bank Transfer from the options shown. Only the methods configured for Bangladesh appear in your cashier view.
Type the amount within the range displayed on the deposit screen, then confirm the payment through your wallet app or bank portal as instructed.
Once the transfer clears, the amount appears in your op360 account balance. The transaction is also logged in your account history with a reference number.
When you want to move funds out, head to the withdrawal section inside your signed-in account. The process mirrors the deposit flow — pick the payout method that matches the wallet or bank account you used to deposit, enter the amount, and submit the request. Your account may prompt an identity or wallet confirmation step before the request is processed; complete whatever fields appear on screen. We do not state a fixed processing window here because timings depend on the payment rail and your wallet provider.
Go to the cashier section and select withdrawal. The methods available to you — Rocket, Upay or Bank Transfer — are shown based on your account and region.
Choose the wallet or bank account you want funds sent to. Make sure the account details match what is registered on your op360 profile.
Type the withdrawal amount within the limits shown on the page, review the details, and submit the request. Your account records the request instantly.
If a confirmation step appears — such as verifying wallet ownership — follow the fields shown. Do not close the page until the confirmation screen appears.
At certain points — usually before a first withdrawal or when your account activity triggers a review — you may see a verification prompt inside your account area. The fields that appear depend on what our system requires at that moment. We ask you to follow only the instructions shown on the verification screen; do not submit documents or personal details through any channel other than the form displayed in your signed-in account. The verification section is accessible from the account settings menu.
Log in and open your account settings. If a verification step is required, the prompt appears there with the specific fields you need to complete.
Complete only the fields shown in your account. The required information depends on your account status; do not send documents through email or chat unless the prompt instructs it.
The account area shows whether your verification is pending, under review or complete. Check back there for updates rather than re-submitting information.
If your verification status has not moved for a while, use the support link in your account. Have your reference number or account email ready when you reach out.
The payment rails configured for Bangladesh accounts are Rocket, Upay and Bank Transfer. Each method is shown inside the cashier with its own set of steps and amount fields. Availability depends on your account status and eligible region — open your cashier to confirm which options are active for your account. We do not name payment methods that are not verified for this platform.
Deposit and withdraw using your Rocket mobile wallet. The cashier shows the transfer steps and amount range for Rocket transactions.
Upay is available as a deposit and withdrawal route. Select it in the cashier to see the account details and confirmation steps.
Direct bank transfer is supported for accounts where this option is active. Check your cashier for the bank details and reference instructions.
Every deposit and withdrawal on op360 creates a record in your account transaction history. Cross-referencing your wallet or bank statement with your account history is the clearest way to confirm a transfer landed correctly. Each record carries a status label and a reference number — use both when you contact support about a specific transaction. Keep a screenshot of the wallet confirmation alongside the op360 reference for any follow-up.
Every transaction in your account history carries a unique reference number. Note this number at the time of the transaction — it is the primary identifier support will ask for.
Each record shows a status — pending, completed or flagged. If a deposit shows as pending longer than your wallet history suggests it should, use the reference number to raise it with support.
Your full transaction log is in the account history section. Filter by date or method to find a specific entry. The log shows both the amount and the payment route used.
Save your wallet app confirmation screenshot and the op360 transaction reference together. If a discrepancy appears between your wallet and account, these two pieces of evidence speed up the resolution.
Account security on op360 is built around a few clear practices that you can verify yourself. Checking the domain, using only the payment methods shown in your cashier and keeping your wallet details private are the practical steps on your side. On our side, every transaction passes through identity and wallet checks before it is processed. The published support route is available for any discrepancy.
Always access your account through op360. Bookmark the correct address and do not log in through links sent by unofficial channels. Phishing attempts often mimic the cashier page closely.
The wallet or bank account you use for deposits must match the name on your op360 account. Transfers from a third-party wallet are not accepted and may result in a hold on your account.
Account checks may be required before withdrawals are processed. Complete the fields shown in your account area only — do not share identity documents through any external channel.
If you notice an unfamiliar transaction or an account action you did not make, use the support link inside your signed-in account immediately. Have your transaction reference ready.
The questions below cover the deposit and withdrawal steps, account verification and what to do when a transaction does not clear as expected. Each answer reflects what is visible in your account area rather than an invented process.
Rocket, Upay and Bank Transfer are the configured deposit routes for Bangladesh accounts. Open the cashier after signing in to see which options are active for your account and region. Availability depends on local eligibility.
The minimum and maximum amounts are shown directly on the deposit and withdrawal pages inside your cashier. These figures depend on the payment method selected. We do not publish fixed limits here as they may vary by account.
Check your wallet or bank history first to confirm the transfer was sent. Then open your op360 transaction history and look for a pending record. If no record appears, contact support with your wallet reference number and the transfer amount.
Sign in, go to the cashier withdrawal section and select Rocket. Enter the amount shown within the range on screen, confirm your wallet details match your account name, and submit. A reference number is generated in your account history.
A verification hold usually means your account needs an identity or wallet ownership check before funds are released. Open your account settings to see the verification prompt and complete the fields shown. Contact support if the prompt is unclear.
No. The wallet or bank account used for transactions must match the name on your op360 account. Third-party wallets are not accepted. Using a wallet under a different name may place a hold on your account pending a review.