These Terms & Conditions set out how op360 operates your account, what you can do on the platform, and what we expect in return. Access to any part of this site depends on your local law and eligible regions — read these terms carefully before you start.
Account Eligibility Rules
Transaction Conditions
Rocket, Upay & Bank Transfer
Your Rights & Choices
POLICY AT A GLANCE
How These Terms Apply to Your Account
By opening an account with us, you confirm that you have read and accepted these Terms & Conditions in full. The terms govern every interaction you have on this platform — account registration, deposits, withdrawals, game play and any communications you send or receive through our support channels. We may update these terms when our services change or when applicable rules require it. When we do, the revised version takes effect from the date it is published here. Continuing to use your account after that date means you accept the update. If you disagree with any change, you can close your account by contacting our support team before the change takes effect. Transactions processed through Rocket, Upay or Bank Transfer are subject to both these terms and the conditions of those payment providers. Where a conflict exists between their terms and ours, our terms govern the account relationship. Availability of any feature — including payment methods and game categories — depends on your local law and eligible regions. We do not guarantee access in all jurisdictions, and nothing in these terms overrides a restriction imposed by local law.
Rocket
Upay
Bank Transfer
Account Wallet
Support Channel
WHAT IS COVERED
Scope of This Policy on op360
These terms do not cover every corner of the internet — they apply specifically to your op360 account and the services we operate directly. Understanding what falls inside and outside scope helps you know where to look when a question arises.
Account Access
All login activity, account registration, profile settings and session history fall inside this policy. If you experience access issues, the resolution process described in these terms applies directly to your account.
Transactions
Deposits and withdrawals processed through Rocket, Upay or Bank Transfer are covered here. The transaction record visible in your account wallet is the authoritative reference for any amount dispute.
Site Content
Game content supplied by studios such as Pragmatic Play, PG Soft and Habanero is delivered under separate studio licensing. Our terms cover how you access that content — not the content rules each studio sets independently.
Third-Party Services
External payment providers, mobile wallet operators and any linked third-party sites operate under their own terms. We are not liable for how those services handle your data or transactions beyond the point where they leave our platform.
ACTIONS YOU CAN TAKE
Your Practical Rights Under These Terms
These terms are not just obligations — they also set out concrete actions you can take as an account holder. Your transaction history is available inside your account wallet at any time; check it to verify deposits made via Rocket, Upay or Bank Transfer and to confirm withdrawal status. If any detail in your account profile is incorrect — your registered contact method, preferred payment option or account name — you can request a correction through the support channel. We will process the request and confirm the outcome by the same route you used to contact us. You also have the right to ask a question about any clause in these terms. Our support team will respond with a plain explanation of the relevant section, not just a copy of the clause. If you disagree with how a term has been applied to your account, raise it formally through support so we can review the record.
Review Your Records
Open the account wallet to see a full log of your deposits and withdrawals. Each entry shows the method used — Rocket, Upay or Bank Transfer — the amount and the timestamp.
Correct Account Details
Contact support to update an incorrect name, contact detail or payment preference on your account. We confirm the change once it is applied.
Ask About Any Clause
If any part of these terms is unclear, send your question to support. We will explain the clause in plain language rather than quoting the document back at you.
Request a Formal Review
If a term was applied to your account in a way you believe is incorrect, submit a written request through support with the relevant transaction or session reference.
REACH OUR TEAM
Contact Routes for Policy Questions
If you have a question about these terms — whether it is about account eligibility, a transaction processed through Rocket or Upay, or a clause you want explained — use one of the contact routes below. Only reach out through channels published on this site.
Live Chat
Open the chat widget on any page of the site to reach our support team directly. Use this for account and transaction questions covered by these terms.
Email Support
Send a written query to the support email address shown in your account dashboard. Include your account reference and a brief description of the terms question.
Account Help Centre
The Help Centre linked from your account settings contains published answers to common terms questions, including how transactions are recorded and how to request account corrections.
HOW WE HANDLE THIS
Policy Handling, Data and Account Security
We apply these terms consistently across every account. Here is how we handle the areas most relevant to you as an account holder.
Data Handling
Account data you provide at registration is used to operate your account and process transactions. We do not share it with third parties except where required to process a payment via Rocket, Upay or Bank Transfer.
Cookie Use
We use cookies to keep your session active and to remember account preferences across visits. You can manage cookie settings in your browser. Disabling all cookies may affect login and account navigation.
Account Security
Your account is protected by a password you set at registration. We do not store it in plain form. If you suspect unauthorised access, contact support immediately through live chat or the support email in your account dashboard.
Retention and Changes
We retain your account records for as long as your account is active and for a period after closure as required by applicable rules. To request a change to how your data is held, contact support with your account reference.
TERMS QUESTIONS ANSWERED
Frequently Asked Questions About These Terms
Real questions from account holders about how these Terms & Conditions work in practice.
Do these terms apply to me if I am in Bangladesh?
Access to op360 depends on your local law and eligible regions. If access is available in your region, these terms apply to your account from the moment you register. Nothing in these terms overrides a restriction imposed by local law in Bangladesh.
What happens when op360 updates the Terms & Conditions?
We publish the updated version on this page with the effective date. If you continue using your account after that date, you accept the revised terms. If you disagree, contact support before the change takes effect to discuss your options.
Does paying with Rocket or Upay change what terms apply?
Your op360 account terms remain in force regardless of which payment method you use. Rocket, Upay and Bank Transfer each have their own provider terms that cover the payment leg, but your account relationship with us is always governed by the terms on this page.
How do I see my transaction history under these terms?
Open your account wallet after logging in. Every deposit and withdrawal is logged there with the payment method, amount and timestamp. That record is your reference point for any transaction covered by these terms.
Can I ask op360 to correct my account details?
Yes. Contact support through live chat or the support email shown in your account dashboard. Tell us which detail is incorrect and what the correct version should be. We confirm once the change is applied.
What if I disagree with how a term was applied to my account?
Submit a written request through the support email, including your account reference and the relevant transaction or session details. Our team will review the record and respond with an explanation of how the term was applied in your case.